Tell us what the site is reporting
Contact REE Mechanical for commercial HVAC service
For emergency HVAC service on a down rooftop unit, call 1-800-742-0910. For a multi-site maintenance or replacement quote, send your site list and we will check it against our Southern California and Arizona coverage.
Tell us what you're running
Request commercial HVAC service or a coverage review
Send the site address, the equipment and what is happening. The REE service desk routes it to the team that covers that location.
Send the Site List
Tell us what you are running and where, and we will map it honestly against our coverage before anyone talks about pricing.
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Direct lines
REE Mechanical phone, email, and office hours
- Phone
- 1-800-742-0910
- Service email
- service@reehvac.net
Hours
- Monday – Friday
- Monday - Friday: 7:00 AM - 4:00 PM
- Saturday
- Emergency Service Only
- Sunday
- Emergency Service Only
- Holidays
- Emergency Service Only
Emergency
If a location is down, call 1-800-742-0910 — during an active outage, a phone call is the right path, not the form.
New customer inquiries
Talk to Jessicah
Looking for more information on preventive maintenance, service, or PM contracts? Want to set up a meeting on how, and at what capacity, REE can serve you and your facilities? Jessicah will get you the answers and the right people.
Already a REE client?
Talk to Brooklyn
Brooklyn James, Account Coordinator, is the point of contact for REE's current clients. For scheduling, account questions, or anything on an active program, Brooklyn keeps it moving.
Before you call
What to have ready for a commercial HVAC service call
What should I have ready when I call?
The site address or store number, what the location is reporting (no cooling, no heat, water, noise), and whether the space is currently occupied or trading. If you know the unit tag, that saves a trip to the roof.
Can I submit work through our platform instead?
Yes, and we would prefer it if that is your system of record. IVR check-in and work-order compliance are standard practice here, so the trail stays intact on your side.
What response time should I expect?
Priority and VIP accounts receive first dispatch and a technician on site within 4 hours once site documentation and roof access are in place, and REE is on call 24/7. Actual arrival varies with the site, the hour, and conditions. For a store that is down, call rather than fill out the form. See HVAC repair and emergency service.